FAQs – LITEGUEST™ Heated & Cooling Gear Support

🔥 Heated Gear FAQs

Q: How long do the heated jackets stay warm?
A: Most LITEGUEST™ heated apparel lasts 6–10 hours on a full charge, depending on the heat setting and power bank capacity.

Q: Are the heating elements safe?
A: Yes, all products use carbon fiber heating and are certified safe for wear. Auto shut-off ensures added safety.

Q: Can I wash the heated jacket?
A: Yes, all heated apparel is machine-washable. Remove the power bank and place the jacket in a laundry bag before washing.

❄️ Cooling Apparel FAQs

Q: How do fan jackets work?
A: They use small built-in fans to circulate air and cool your body. They are powered by USB power banks.

Q: How long can fan jackets run?
A: Depending on fan speed and battery capacity, most run between 6 to 12 hours.

Q: Are fan jackets noisy?
A: No. LITEGUEST™ fan jackets are designed to operate quietly while maximizing airflow.

🚚 Shipping & Orders

Q: How long is delivery?
A: Standard US delivery takes 5–8 business days. Express shipping is available at checkout.

Q: Can I track my order?
A: Yes, tracking info is automatically sent via email once your order ships.

🔁 Returns & Warranty

Q: What is your return policy?
A: We offer a 30-day return window on all unused items. For full return policy, visit Refund Policy.

Q: Is there a warranty?
A: All LITEGUEST™ gear comes with a 1-year limited warranty against manufacturer defects.

🔋 Power Bank & Charging

Q: Do jackets come with a power bank?
A: Most items require a USB power bank, sold separately. Be sure to check product descriptions for bundled versions.

Q: What type of power bank should I use?
A: Use 5V/2A or 12V/3A USB-A output power banks (10,000mAh or 20,000mAh higher recommended).